🕑 Customer Service Response TimesUpdated a month ago

🧐 When Are We Available?

• Our team works Monday to Friday, 8am – 4pm 🏢

• We prioritise providing quick and helpful support for every customer 💛

⚡ Typical Response Times:

• Usually, you can expect a reply within 24–72 hours ⏳

• During busy periods (product launches, promotions, holidays), responses may take longer 📈

💡 How to Get the Fastest Response:

• Avoid sending multiple emails or messages across platforms for the same enquiry ❌

• Include all relevant details (order number #️⃣, product info) in your first message 📝

🙏 Our Promise:

• Every enquiry is important to us 💛

• We work diligently to resolve your issues and answer questions as quickly as possible 🚀

• Thank you for your patience and understanding 🌟