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<p>If you receive the wrong item, please contact our customer service immediately with your order details including shipping address &amp; images of what you have received so we can look into this further.&#xA0;</p>

If you receive the wrong item, please contact our customer service immediately with your order details including shipping address & images of what you have received so we can look into this further.

What do I do if I receive the wrong item in my order?

SHIPPING & DELIVERY

Order Confirmation

Is it possible to modify my order?

Discount codes & How to apply

What forms of payment are accepted?

Notes & Requests

I forgot to add a promo code but already made a purchase.

ORDERING & PAYMENT

Delivery Policy & Cost - UK & International

Order tracking

Missed Delivery/Not going to be home?

Order not arrived after estimated delivery time?

What do I do if my item(s) arrives damaged?

Order is marked delivered but not here

Issues with orders after 45 days

Return Policies

Refund timescales

Return shipping Cost

RETURNS/EXCHANGES

Where can I see all of The Products Available on Subscription?

Can I pay for my subscription using buy now, pay-later?

Cancelling a subcription

Amending my subscription

Moving house?

Need to change your payment date?

Is my Subscription and Website account the same?

SUBSCRIPTIONS

Collecting points

Redeem reward points

Refer a Friend

VIP Tiers

Points balance

GIVE ME BEAUTY CLUB REWARDS PROGRAM

Customer service response times

Careers at Give Me!

Collaborations with Give Me!

Out of stock items?

Samples

Patch testing & Allergies

FAQs

Coconut & Argan Oil Hair Mask / Mango & Passion Fruit Hair Mask

Which Hair Range is Best for Me?

How to use The Haircare Products

How to use the Scalp Scrub

How to use Heatless Curlers

Can children use the hair care products?

HAIRCARE FAQs

What is Retinol Used For?

What is Hyaluronic Acid Used For?

What is Niacinamide Used For?

What is Vitamin E Used For?

What is Witch Hazel Used for?

What is Vitamin C Used for?

Is it suitable for Dry Skin?

Is it suitable for Oily Skin?

Acne Prone Skin?

How do I use the Make-up Remover?

Do you have to use all 5 Skincare products everyday?

Why is it important to layer your skincare?

Why should I use a Night Cream?

Why should I use a makeup remover instead of Makeup wipes?

What is the importance of SPF?

What are the steps for a complete skincare routine with your products?

SKINCARE FAQs

Discount Codes T&C's

Gift Cards

Competition T&C's

Free Gift Promotions

PROMOTION TERMS & CONDITIONS

What do I do if I receive the wrong item in my order?Updated 10 months ago