SHIPPING & DELIVERY
Here you will find all questions regarding shipping, delivery and courier information.
๐ Delivery Policy โ UK & International
๐ง Our Goal:. Give Me Cosmetics aims to deliver your products as quickly as possible โฑ๏ธ. Orders can be shipped with Yodel (Mainland UK orders), Evri (International), Royal Mail (Ireland & NI) or FedEx. ๐ฆ Standard Tracked Mainland UK Shipping. Delive
๐ฆ Order Tracking
๐ง How to Track Your Order:. Once your order has been dispatched, youโll receive an email with your tracking information ๐ง. Click the tracking number in the email to go directly to the courierโs website ๐. Monitor your delivery in real-time ๐. โณ D
๐ช Missed Delivery / Not Home
๐ง What to Do If Youโre Not Home:. Use the tracking link in your dispatch email ๐ง. You can arrange for your parcel to be delivered to:. A secure location ๐ . A neighbour ๐. A collection point or locker ๐ฆ. โ ๏ธ Important:. If your order is returned t
โณ Order Not Arrived After Estimated Delivery
๐ง What to Do:. First, check your tracking link from your dispatch email ๐ง. Look for any updates or movement on your parcel ๐. โ ๏ธ If Thereโs No Movement:. If itโs been several days since dispatch and the order hasnโt arrived, contact our customer s
โ ๏ธ What to Do If Your Order Arrives Damaged
What to send when an item arrives damaged, without repeating information or images already provided in the conversation.
๐ฆ Parcel Cannot Be Located
๐ง What to Do:. First, check around your delivery location ๐ . Ask neighbours if they received the parcel by mistake ๐. โ ๏ธ If You Still Canโt Find It:. Contact our customer support team ๐ฉ. We can raise the issue with the courier, request GPS coordi
โ I Received the Wrong Item
๐ง What to Do:. If you receive the wrong item, request a return through our Return Portal on our website ๐. โ ๏ธ Important Notes:. Change of mind returns: a handling fee will apply ๐ธ. Damaged or faulty/Incorrect items: no return charge โ . Pre-advised
โณ Order Issues After 30 Days
๐ง Why Itโs Important:. Always check your order upon delivery ๐ฆ. Reviewing your items immediately ensures any issues are caught quickly โ . ๐ Our 30-Day Policy:. Report any issues (missing/damaged/faulty or undelivered items) within 30 days of recei