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We offer exchanges within 10 days of purchase if you have received an incorrect or damaged product.&#xA0;We will not issue refunds for any claims of undelivered items if the claim is made after 45 days of payment.&#xA0;Exchanges are usually processed within 7 business days. Please allow up to 3 weeks for your exchange items to be delivered back to your shipping address.

We offer exchanges within 10 days of purchase if you have received an incorrect or damaged product. We will not issue refunds for any claims of undelivered items if the claim is made after 45 days of payment. Exchanges are usually processed within 7

Exchanges

RETURNS/EXCHANGES

Order Confirmation

Is it possible to modify my order?

Discount codes & How to apply

What forms of payment are accepted?

Notes & Requests

ORDERING & PAYMENT

Delivery Policy & Cost - UK & International

Order tracking

Order issues: what to do next?

Missed Delivery/Not going to be home?

Order not arrived after estimated delivery time?

SHIPPING & DELIVERY

Return Policies

Refund timescales

Return shipping Cost

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Moving house?

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SUBSCRIPTIONS

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GIVE ME BEAUTY CLUB REWARDS PROGRAM

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Out of stock items?

Samples

Patch testing & Allergies

FAQs

Coconut & Argan Oil Hair Mask / Mango & Passion Fruit Hair Mask

Which Hair Range is Best for Me?

How to use The Haircare Products

How to use the Scalp Scrub

How to use Heatless Curlers

Can children use the hair care products?

HAIRCARE FAQs

What is Retinol Used For?

What is Hyaluronic Acid Used For?

What is Niacinamide Used For?

What is Vitamin E Used For?

What is Witch Hazel Used for?

What is Vitamin C Used for?

Is it suitable for Dry Skin?

Is it suitable for Oily Skin?

Acne Prone Skin?

How do I use the Make-up Remover?

Do you have to use all 5 Skincare products everyday?

Why is it important to layer your skincare?

Why should I use a Night Cream?

Why should I use a makeup remover instead of Makeup wipes?

What is the importance of SPF?

What are the steps for a complete skincare routine with your products?

SKINCARE FAQs

Discount Codes T&C's

Gift Cards

Competition T&C's

Free Gift Promotions

PROMOTION TERMS & CONDITIONS

ExchangesUpdated 19 days ago