Please see all policies regards returns and exchanges when trading beauty products.
We hope that you love the products that have been sent to you. However, in the unlikely event that the goods you receive are damaged or faulty in any way, or if they are not what you originally ordered, we will be happy to exchange the items or offer
Refunds are typically processed within 7 business days. Please allow up to 3 weeks for the refunded amount to reflect in your bank account. This timeline also applies to third-party services like Klarna or Clearpay. For further details on their refun
We offer exchanges within 10 days of purchase if you have received an incorrect or damaged product. We will not issue refunds for any claims of undelivered items if the claim is made after 45 days of payment. Exchanges are usually processed within 7
It is the customers responsibility to pay for shipping on all returns.