🚚 Return Shipping CostsUpdated a month ago

🧐 Damaged or Faulty Items:

• ✅ No charge for returning damaged or faulty items

• You must provide photos of the damage — our Returns Team will review them 📸

• ❌ If an item is not actually damaged/faulty but returned as damaged/faulty, the return will be rejected

💸 Change of Mind Returns:

• £2.85 is deducted from your refund to cover the return label cost 💳

💡 Quick Tips:

• Always attach clear images for damaged/faulty returns

• Ensure your order number #️⃣ is included when submitting your return

• Proper packaging helps avoid refund adjustments 📦